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Frequently Asked Questions

If I have won, why do I have to pay?

The session is valued at £300 – if you have been selected as part of the promotion; you are not required to pay the £300. However, we do ask for a deposit that is refundable booking fee of £49.99 to £99.99 per person. The reason for the deposit is to guarantee clients attendance to their appointments. The deposit will be refunded to you at the end of your session.

Will I get my deposit back on the day?

Your deposit will be refunded back to you within 14 days of your appointment on the same card in which it was paid with.

Can I change my appointment?

Exposure Photographics is happy for you to change your appointment, providing 7 days notice has been given.

What will happen when I arrive?

You will be greeted by one of friendly reception staff and offered refreshments whilst you have your consultation.

Will you cut or colour my hair?

At Exposure Photographics we will style your hair. We ask you to come with your hair clean and free of any styling products. We use straightening irons and curling tongs.

What if I haven’t received my invitation?

If you have recently booked with us and you did not receive your invitation, please contact us on info@exposurephotographics.co.uk and one of our friendly customer service representatives will send one out as soon as possible.

Do I have to purchase photographs?

You will have a chance to view your photographs in a private viewing room. If you do not want to purchase the photographs the deposit will be refunded the way it was paid.

Can I try a few different looks in my photo shoot?

You are welcome to bring along 3-5 outfit changes so you can try a few different looks. We suggest something casual and maybe something more formal. The most important thing is that you are comfortable – after all this is your day.

What if I don’t like getting my photos taken?

Don’t worry, all of our team will make you feel relaxed and comfortable and you will be surprised at how it easy it really is. Our professional photographers will guide you through each pose

How much are the photos?

The photo prices start at £45 including VAT. A unique package will be designed for you on the day of your appointment depending on your needs and budget.

Can I bring my family?

Exposure Photographics is happy to have family shoots, please contact us on info@exposurephotographics.co.uk to check your booking is available to upgrade to a family shoot. A family shoot will include 2 adults and 2 children.

How long will it take for my photos to arrive?

Photos will be delivered in 4-6 weeks from the day of your appointment, or 4-6 weeks from the date of full payment If you have any questions regarding your order please email us info@exposurephotographics.co.uk

Can I have an appointment on a Saturday or Sunday?

We do sessions 7 days a week however, weekend appointments book up months in advance so when booking an appointment, please ask the promotions manager when the next available weekend slot is available.

Do you have disabled access?

We have limited disabled access; please contact us to discuss your special requirements.

Do you have car parking facilities?

Exposure Photographics does not have any car parking facilities. There is limited street parking in the area and an NCP car park on Cowcross Street. For opening times and tariffs please log onto their web site www.ncp.co.uk

What age ranges does Exposure Photographics cater for?

Exposure Photographics deal with all ages of clients, anyone under the age of 21 years old needs to be accompanied by a parent/guardian.